Updated: Feb 10
We all have our own idea of what the perfect brow looks like, but what I’ve noticed is that idea is different for everyone.
"It’s not the microblading technician’s job to impose their tastes on the clients"
It’s not the microblading technician’s job to impose their tastes on the clients, but it is the technician’s job to take the client’s vision and create the most beautiful version of that.
It’s important not to impose what we think would look best on the client, but rather give our advice and guidance.
One of my former students came to me with a bad situation with her client after having done her brows.
The problem began with the client requesting extreme brows that are in style right now. The microblading technician felt that it would be a mistake in the long run as this client was only 25 years old and styles will change many times throughout her life.
She talked her into a more conservative style.
Once the one brow was done, the client asked to see it.
When the client saw her one brow she freaked out! This was not what she had wanted.
The technician, at this point, a bit frazzled, decides to give the client what she had originally requested and redoes the one eyebrow then the other.
The brows ended up looking different from each other and the client, extremely unhappy is threatening to sue.
"This situation is bound to come up. So, how can we avoid this outcome?"
I remember a time in my own practice when a client came to me saying that she loved the shape of her brows and just wanted to make them more pronounced. Easy, right?
Except her brows were in the shape of a clown arch. What did I do?
In that case, I did exactly what she wanted. Because she was an older woman (around 65), it is unlikely that her tastes will change at this point in her life, and I could tell she knew exactly what she wanted. There was no doubt in her.
In her case, she was happy with the outcome, but I would not do that every time.
There are basic rules to eyebrow symmetry
The difference is my student’s client was only 25. At that age we are still experimenting with our looks, and our chosen looks are ever changing. A radical brow is sure to become outdated sooner or later.
Spending time with your client going over the style of brow she is looking for is the most important step of the microblading process.
You should not proceed with microblading unless you’ve both come to a clear and absolute agreement on the shape and color of the brows you are about to create for her.
So, what is the best way to handle a situation like this one?
Here are some suggestions:
1. Talk to the client about your concerns regarding her brows. It’s your job to make sure your client has realistic expectations. You must come to a complete agreement before proceeding.
2. Draw the brows on a piece of paper and have your client sign off on it. Keep the paper in her file, with her other client forms, for future reference.
3. Draw the intended brows on your client’s face. Take a picture and save it for future reference.
4. Create the look she wants but a more reserved/conservative version of it, so that if she wants more you can go more extreme on the second pass.
5. Do not show the client either brow until both brows are done. The artistry will most likely be lost on her if looking at herself with just one brow.
6. Just say no (my choice).
I just won’t do something to someone that I feel is a mistake, for any amount of money. It’s one thing if it’s a look my taste doesn’t agree with, but if I feel it’s an outright mistake, I just won’t do it. Your reputation is at stake.
Every eyebrow you create is a calling card with your name on it.
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